iD
imraan D

1 reviews | Active since Dec 2013

23 Jul 2016, 09:30

Worst service ever

<p>I bought a range rover less than 1 month ago. </p> <p>After being promised of the cars reliability, this car has already given me endless stress. </p> <p>Firstly the manager and salesmen refuse to answer my call.</p> <p>The refuse to supply the spare key and arrogantly dropped the phone on the customer.(merlin and erich)</p> <p>The is with me for only 1 month and less than 300km later the car has given me problems.</p> <p>I cannot believe that a dealer with a moto of integrity would do this to its customer.</p> <p>I am utterly dissapointed and hurt as I put my last cent in a **** promise if this dealership.</p> <p>Prove me wrong and respond to this .....</p> <p>Brandfail. </p>

0
Replies (2)
iD
imraan D's update29 Aug 2016, 22:45
Reviewer Update

The dealer is trying to resell the car. And have been helpful since

Integra Motor Group
Integra Motor Group's reply17 Apr 2018, 14:33
Official

Dear valued Client .

Please accept our sincere apologies for the inconvenience you may have experienced.

At Integra Motor Group, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.

We deeply value your relationship with Integra Motor Group and therefore we are implementing new policies and procedures in an effort to meet your expectations because our customers deserve the very best.

Sincerest Regards

The Integra Motor Group

Customer Service Department.