YG
Yosheen G
1 reviews | Active since Jan 2010
23 Feb 2016, 10:05
Vernon Wilken - heard my story yet no feedback
On 11 February I posted a complaint on this platform. Vernon Wilken called me on Friday 12th February, apologetic and willing to help, I sent him pictures of the damage to my vehicle and to-date I have not yet had feedback. Please contact me urgently. This is terrible customer service especially since he said he prides his business on good customer service.
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Integra Motor Group's replyOfficial
30 Mar 2016, 17:20Hello Yosheen,
With ref to telephone conversation and mail we confirm the following
FLAT BATTERY As explained your batt ran flat because we do not drive custom vehicles for obvious reasons.
To start a car and let it idle does not charge the battery Inquire at any reliable battery centre and they will tell you that you have to drive a car a minimum of
a 100km to charge a battery
Despite the above mentioned we offered to pay for the replacement battery as a gesture of goodwill. We will finalize the matter
SCUFF MARK ON SEAT
We are unfortunately not in a position to buy a new seat for a 4 mm scuff mark However As explained we are prep to exchange the seat with one o four existing vehicles The vehicles is in the same condition as yours.
For some unknown reason you consider this as *********
Could you please urgently assist to supply us with the vehicle to resolve the issue not later than Wednesday if possible
Alternatively we will repair the seat we found someone who does new German car leather seats
We would like to resolve the issue amicably
With ref to telephone conversation and mail we confirm the following
FLAT BATTERY As explained your batt ran flat because we do not drive custom vehicles for obvious reasons.
To start a car and let it idle does not charge the battery Inquire at any reliable battery centre and they will tell you that you have to drive a car a minimum of
a 100km to charge a battery
Despite the above mentioned we offered to pay for the replacement battery as a gesture of goodwill. We will finalize the matter
SCUFF MARK ON SEAT
We are unfortunately not in a position to buy a new seat for a 4 mm scuff mark However As explained we are prep to exchange the seat with one o four existing vehicles The vehicles is in the same condition as yours.
For some unknown reason you consider this as *********
Could you please urgently assist to supply us with the vehicle to resolve the issue not later than Wednesday if possible
Alternatively we will repair the seat we found someone who does new German car leather seats
We would like to resolve the issue amicably
Integra Motor Group's reply30 Mar 2016, 17:20
Official
Hello Yosheen,
With ref to telephone conversation and mail we confirm the following
FLAT BATTERY As explained your batt ran flat because we do not drive custom vehicles for obvious reasons.
To start a car and let it idle does not charge the battery Inquire at any reliable battery centre and they will tell you that you have to drive a car a minimum of
a 100km to charge a battery
Despite the above mentioned we offered to pay for the replacement battery as a gesture of goodwill. We will finalize the matter
SCUFF MARK ON SEAT
We are unfortunately not in a position to buy a new seat for a 4 mm scuff mark However As explained we are prep to exchange the seat with one o four existing vehicles The vehicles is in the same condition as yours.
For some unknown reason you consider this as *********
Could you please urgently assist to supply us with the vehicle to resolve the issue not later than Wednesday if possible
Alternatively we will repair the seat we found someone who does new German car leather seats
We would like to resolve the issue amicably
With ref to telephone conversation and mail we confirm the following
FLAT BATTERY As explained your batt ran flat because we do not drive custom vehicles for obvious reasons.
To start a car and let it idle does not charge the battery Inquire at any reliable battery centre and they will tell you that you have to drive a car a minimum of
a 100km to charge a battery
Despite the above mentioned we offered to pay for the replacement battery as a gesture of goodwill. We will finalize the matter
SCUFF MARK ON SEAT
We are unfortunately not in a position to buy a new seat for a 4 mm scuff mark However As explained we are prep to exchange the seat with one o four existing vehicles The vehicles is in the same condition as yours.
For some unknown reason you consider this as *********
Could you please urgently assist to supply us with the vehicle to resolve the issue not later than Wednesday if possible
Alternatively we will repair the seat we found someone who does new German car leather seats
We would like to resolve the issue amicably