cC
carmenmario C

1 reviews | Active since May 2017

27 Mar 2019, 15:25

NO PAYMENT FOR MY CAR THAT HAS BEEN SOLD BY THEM

I left my car on Consignment on 24.12.2018 with INTEGRA MOTORS CENTURION. In the mean time I've heard that they transferred my car to Roodeport Branch without my permission. Later on 14th of January 2019 I've got a phone call from the office notified me that the car is sold and I have to give them all the original documents, which I've done. They assure me that as per contract stipulated, the payment will be done 7 days after the car is SOLD. Since than I am keep on phone them and they refuse to pay me for my car with NO explanation. Most of the time they refuse to answer to my calls. Today, 27th of March 2019 I phoned the owner of Integra Motors Centurion Vernon ********** 141 and he promised that he will follow up and call me back in 15 minutes. He didn't!!! Half an hour later when I phoned him again, NO ANSWER!!! :( - INTEGRA MOTORS REFUSE to explain or sort out my payment. REALLY UNACCEPTABLE BAD SERVICE INTEGRA!!! Stay away from this ******

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Replies (3)
cC
carmenmario C's update27 Mar 2019, 16:30
Reviewer Update
After posting my complain the owner called me and promise to pay me today. Let's see if they will keep their promise ;)
cC
carmenmario C's update27 Mar 2019, 16:37
Reviewer Update
The problem has been resolved! Thank you!
Integra Motor Group
Integra Motor Group's reply30 Apr 2019, 13:56
Official
Thank you for reporting your concern.Comment placed by a relative who did not have all the info.Owner of the car only gave us the signed documentation for transfer on 21 March 19 .Payment was only due on 28 March .Owner was paid 1 day early 27 March 19