WR
Willie R

1 reviews | Active since Jan 2013

25 Apr 2018, 09:56

Integra Motors

I have traded a 2008 Hyundai Santa-FE 2.2 CRDI on a Land cruiser FJ 4.0 V6. They offered me R70000-00 Salesman Louis Schoeman ********** 360 / ********** 707 for my car. My outstanding amount with Wesbank was R 63311-90 they have to pay me R 6688-11 without any success still waiting for payment. And still they haven"t settled my Car with Wesbank resulting that i am in arrears with the Bank and they will list me a bad payer on Transunion etc. After i took delivery of the Cruiser i noted that. 1. Diff lock is not working. 2. Rear view camera is not working. 3. Car registration papers outstanding as i have to register it in the North West Province , who is going to pay for the licence and number plates. 4.They charged me R 3508-77 for service and delivery on what basis. 5, Proseal R 1929-82 ????????. 6. Car interior was clean but chassis and engine compartment dirty. I have made numerous call to Louis asking him his assist and up to date nothing happened. I hope to resolve this issue as soon as possible i know they are going to call me as soon as you start with the investigation. I need this car to go to Botswana next week but can't use it as i don't have the papers.

0
Replies (3)
Integra Motor Group
Integra Motor Group's reply30 Apr 2018, 13:39
Official

Dear valued Client .

Please accept our sincere apologies for the inconvenience you may have experienced in

At Integra Motor Group, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.

We deeply value your relationship with Integra Motor Group and therefore we are implementing new policies and procedures in an effort to meet your expectations because our customers deserve the very best.

We will contact you to resolve your concern as soon as possible.

Sincerest Regards

The Integra Motor Group

Customer Service Department.

WR
Willie R's update31 May 2018, 14:11
Reviewer Update
Still waiting for Integra Group , nothing happen up to today.
WR
Willie R's update19 Jun 2018, 10:14
Reviewer Update
Still no reply !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!