Happy to take your car but not happy to pay you....

I provided my Mercedes CLS350 for Integra motors to sell on my behalf. The service to date has been exceptionally poor and unprofessional. I was initially helped by Carien who had no idea what was going on at the sales floor. My car was sold and she subsequently resigned from the company and stopped taking my phone-calls. The company made no effort to let me know whilst they happily received the proceeds from the my car.

I have been struggling for almost two months to get my money for my car. I had to take the initiative and call them daily. They asked me for multiple documents over a period of two weeks which I have provided.

I remain struggling to get my money or have a civil conversation. No one wants to speak to me. They just say that the person is busy, or telephones are down, or the person is not available. They promise to come back to me and never do.

They are a typical second hand sale dealer which no ethical or professional values. PLEASE DO NOT USE THEM FOR ANYTHING.