CM
Conrad M

1 reviews | Active since Jun 2016

13 Jun 2016, 07:33

Greedy *******

<p> </p> <p>I had advertised my car on several sites and then got a call from the lady by the name of Carien, and now I regret why I didn’t hang-up. So she lured me to sign their papers and consent forms for them to sell my car 2 months back…Now they have sold and delivered my Car to someone in Vereeneging 2 weeks back and till today my account hasn’t been settled yet and they want to rip me Off. I had told them not repair my car when they called and insisted on doing that, because I told them I am selling it As it is. The Manager (Vernon) called and confirmed that they will cover the repair cost if I drop 10K on the sale. Now they want me to pay for the repair cost which happen to be same amount of what they were supposed to pay me out. How can a reputable dealership bully and sell my car while I’m not happy and still deliver my car that I still owe to the bank, how can they even deliver the car to the buyer before paying me…If you are selling your car through gumtree, olx etc. if they call you or send sms just ignore</p> <p> </p>

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Replies (2)
Integra Motor Group
Integra Motor Group's reply17 Apr 2018, 14:43
Official

Dear valued Client .

Please accept our sincere apologies for the inconvenience you may have experienced.

At Integra Motor Group, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.

We deeply value your relationship with Integra Motor Group and therefore we are implementing new policies and procedures in an effort to meet your expectations because our customers deserve the very best.

Sincerest Regards

The Integra Motor Group

Customer Service Department.

Integra Motor Group
Integra Motor Group's reply17 Apr 2018, 14:43
Official

Dear valued Client .

Please accept our sincere apologies for the inconvenience you may have experienced.

At Integra Motor Group, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.

We deeply value your relationship with Integra Motor Group and therefore we are implementing new policies and procedures in an effort to meet your expectations because our customers deserve the very best.

Sincerest Regards

The Integra Motor Group

Customer Service Department.