1 reviews | Active since Jan 2010
Don't care attitude.
We bought our Chery J2 from Integra Motors in Dec 2013. New out the box. All the little issue we had simply got brushed aside.Brakes where not working, got told go to a supplier and get the little plastic that fits by the brakes. And it will work. Hubby fixed it himself...Now at 59000km the J2 started sounding like a diesel car. Twice in the the two weeks prior to this, the J2 cut out. Finally we took the J2 back to Integra for it's 60000km service. On the 27October 2015. In that time, Caroline didn't want to talk to me, hubby is calmer. Yesterday the 18/11 I phoned the office, Caroline was not in. I asked the receptionist to please tell her to call me as hubby has meetings most this week. Nothing,... so today I called Caroline yet again. Got told how can she communicate if hubby is not answering his phone.. duh.. he is in meetings.. that is why I handle our affairs..Got told that the head or some part was going into engineering... which Caroline told hubby two weeks back was happening... I asked so how are we to get around... NOT HER PROBLEM... no clue what is wrong with our car, simply no respect, biggest mistake we ever made...26 days and counting...
Dear valued Client .
Please accept our sincere apologies for the inconvenience you may have experienced.
At Integra Motor Group, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
We deeply value your relationship with Integra Motor Group and therefore we are implementing new policies and procedures in an effort to meet your expectations because our customers deserve the very best.
If your concern has been resolved and or you have never been contacted please let us know at *** and we will certainly open a new ticket with a ticket number in order to assist.
Sincerest Regards
The Integra Motor Group
Customer Service Department.
Dear valued Client .
Please accept our sincere apologies for the inconvenience you may have experienced.
At Integra Motor Group, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
We deeply value your relationship with Integra Motor Group and therefore we are implementing new policies and procedures in an effort to meet your expectations because our customers deserve the very best.
If your concern has been resolved and or you have never been contacted please let us know at *** and we will certainly open a new ticket with a ticket number in order to assist.
Sincerest Regards
The Integra Motor Group
Customer Service Department.
