Withholding My Academic Marks Despite Full Payment – Unacceptable Service

Withholding My Academic Marks Despite Full Payment – Unacceptable Service Complaint Details: Lillian Nkwana I am writing to formally complain about INTEC College’s refusal to release my academic marks, even though I have paid all fees in full. Despite multiple follow-ups via email/phone, the institution has failed to provide a resolution or even a valid reason for the delay.

Key Issues: INTEC has not issued my marks/certificate, which is affecting my further studies/employment. No clear communication from their admin/academic departments. What I Want: Immediate release of my full academic records and a written explanation for the delay. Compensation for any damages caused.