VERY BAD SERVICE AND ***********

MY SON CAN NOT COMPLETE HIS STUDIES DUE TO *********** PEOPLE SENDING INCORRECT INFORMATION AS WELL AS INCORRECT OR NO STUDY MATERIAL. HIS DEREGISTRATION DOCUMENTATION WAS HANDED IN/MAILED ON THE 16TH OF MARCH ALREADY. ALL CORRESPONDENCE CLAIMS THAT THERE IS A 48-72 HR WAITING PERIOD. NOTHING SEEMS TO BE HAPPENING. HE NEEDS TO BE REFUNDED EVERY CENT TO BE ABLE TO START OVER HIS STUDIES SOMEWHERE ELSE. THIS IS RIDICULOUS!!!!!