very bad experience of my life

student number ***

I am not happy with the service from intec college I app**** to study with them this year in January and when we were doing the application I was delaying because I the lady that was assisting me requested for my banking details pay slip and personal details, I asked that lady ( Innocentia Matlala) what’s the reason for the my personal documents she said its just to load debit order and then I asked if this information is going to reflect on credit score we should not continue because I am on a process of buying a house and when you buy a house I should not apply for any credit facility and she said it won’t reflect on credit score because its not a credit facility, I trusted her then we continued with the application Intec collect starting debiting my on April and when the pandemic (covidi 19) started I was going through a financial problem I missed a payment on May I got a call from one of the argents I told him my situation and he said I must try to make a payment of r400.00 I told him I will try but I am not promising anything because my dad is no longer working and I’m the working at home so I have to be the bread winner now. A month back I go on credit score and I notice a loan of R29K that I need to pay back I was shocked because to my knowledge I don’t have any loans expect a home loan I try to call intec college I get no response I go on facebook and sent a message they advised me that intec in listed on credit score and I am handed over to debit review, because I skipped a payment and then stopped the payment on my account and requested that they close my account because I didn’t apply for a loan or a student loan or bursary and I was told this was not going to reflect on credit score and the other reason why I wanted the account to be closed because I didn’t get any communication regarding submitted assessments and I didn’t even get a time table regarding exams I had to call personally intec I was advised that due to the pandemic they delay everything but they still have to debit my account and now my credit score is bad on clear score. I then got an email from Tamlyn Marimuthu saying that I must said an email to *** to request for my account to be closed and I need to pay a sum of R3067.00 right now I don’t have that amount as the whole nation is going through a pandemic but if I had the money I was going to pay it but I am broke I am trying by all meaning to mange the little money I get. I did sent an email to *** and suppor*****ec.edu.za I haven’t hard anything till today and I got an sms that I need to make an immediate payment in the FNB account *** branch code 250655 I think intec college is being self we are in a pandemic and they still want us to pay and we cant get the education

student number *** cell number ***