Useless Service

I paid my deposit as requested from the enrollment department 30th of Nov 2014. After 100s of calls, the payment was finally allocated to my name on the 8th of January. Now in this time, I was told to wait patiently for my study material, as it was still in the 21 working day process time. It is now the 24th of Feb 2015, I phoned in again today, after I was told last week that my study material would be sent out and should arrive on Friday the 20th. The system was down, and no one could check the status of my parcel/s, nor did anyone offer to give me a call when the systems are up and running again.<br> <br> My first debit order has also gone through already. This is honestly the worst service I have ever received from any company/supplier and more specific any Educational Institution. I regret every cent paid so far. as the total is going on to R6000 now, and that is not mentioning all the money spent on phone calls. Seeing as none of the call centre agents who promise to phone back, do what the say. <br> <br> Looking at all the Intec complaints online, I am just wondering when someone in the management or higher levels, will wake up and start doing something about the problems.<br> <br>