Useless college

I really want to give this organization no star at all. Useless college I tell you. People should save themselves the pain of having to deal with *********** service providers. Student services department is a nightmare on its own. Advice, just don't go there. I've been requesting for my academic record for the past weeks and each and every day when I do a follow up, I get that there has not been a request logged. I mean then what's the point of going there if you are never going to get your academic record???