Unpleasant student

their phones are constantly off,no one manages their email addresses given ,no results send for exams, ********** 4478 second term ,I need 1st terms assignments failed so I can rewrite and see where I can improve on,I need to pay to rewrite 1st term exams ,whats banking details,I need exam papers for 1st semester 2017 ,no one answers emails or phone calls