unhappy reply

wish to continue with the cancellation of your course, the following will apply:<br> <br> A cancellation fee of 80% (R13 972.00) of the original cost of the course will be applicable. <br> <br> <br> <br> o Course fee (R17 465.00)<br> <br> o 80% Value (R13 972.00)<br> <br> o Amount paid (R2 065.00)<br> <br> o Amount to be paid to cancel (R11 907.00)<br> <br> <br> <br> Written notification of acceptance of the cancellation to be submitted by no later than October 16, 2015, thereafter we will consider your application for cancellation as withdrawn.<br> <br> This is totally unacceptable and will fight this till I loss every cent I have.