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hoffmannquina H

1 reviews | Active since Jun 2016

08 Dec 2016, 21:51

THE WORST COLLEGE EVER!! STAY AWAY!!

<p><br /> I have registered for my travel course with Intec in April 2015, which I have paid for in advance. I only received my study material in June 2015. I've started my N4 assignments and half way through I realized there's pages and modules left out in my study material. I have been in contact with a few different employees at Intec to whom I had emailed and phoned constantly to assist me with these missing study material. I finally had to post the incomplete booklets back to Intec, Cape Town as they wanted proof. I waited months for Intec to assist me, I constantly phoned and emailed but no one ever came back to me. I was then unable to complete my first assignments and exams. I then completed a deregistration form and was told I should wait 90 days (from November 2015) for Intec to refund me. It has then been 8 months and nothing has been finalised. No answer regarding my study material, I am just being ignored. I finally received a letter from Intec stating that they will only refund me 50% of my total studies. This was completely unacceptable, as the reason why I am cancelling is not my fault, but rather the College’s. I have wasted my money on endless phone calls and postage of my study material. <br />I want my money back so I can study at a different college. This is probably my third complaint on HelloPeter, since this is the only way to get their attention! Intec actually came back to me after I've posted my complaint and offered me a refund of R 10 462.50; this was on the 8th of July 2016. They've informed me that I will wait 90 days to receive my refund. It's now been almost 6 months! Once again, they keep ignoring my emails! All I want is my money back!</p> <p> </p>

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