Terrible service after receiving full payment

It seems Intec not only fails to respond to emails, the call centre doesn't answer phones and they delete Facebook complaints without resolving the complaint. We paid for a full year in advance as well as for the controlled tests, I have sent numerous emails requesting conformation that they have received this and registered my daughter, but no response. This is a 6 year course my daughter needs to do but if this is year one, what have we signed up for Intec?

Student number ********** 4047

Leader in Distance learning ~ I think not!!!