Student Suppport - No service with exam results

Student Support:<br> <br> I contacted Intec on 27 Oct 2015 and Natasha assisted me.<br> She advised me it will take 3 working days, then someone will contact me to resolve my problem.<br> Today is 12 Nov 2015.<br> <br> Today I phone and they tell me she no longer works there.<br> <br> They keep telling me they can not assist me and they also can not tell me who can assist me, I have contacted the Higher Educational Department and they advised me that Intec can contact them to assist me.<br> <br> Intec is the worst college to study with, I will never ever recommend this college to anyone.<br> They were very quick to register me and take my money , but once that was over I had nothing but trouble.<br> <br> If you are a college are you not suppose to make sure that your student have received everything they need to finish the course, Or is it only about money and nothing about service.