still waiting for my certificate (***)

<p>i have been seding mails back and forth to INTEC since October 2015 regarding this issue. When i complain about the lack of service all i get is: </p> <p>"I would like to apologize for the poor service rendered thus far, I will send your query to management to investigate further. You should receive feedback within 48-72 working hours." 48-72 hours has come and gone!!! </p> <p>i paid for my studies cash, once off, and this is the type of service you give back?</p> <p> </p> <p> </p> <p> </p> <p> </p>