Rotten Poor service

I cancelled my enrollment with Intect and in October 2017 I was requested to send a bank statement for the payment to be processed within 90 days. I sent the statement and in January the money was not deposited. I called in and I was requested to send the statement again. The service is poor they are *********** you only get assistance when you call, late or no response when you email. I want my money deposited into my account I’m not going to wait any longer