1 reviews | Active since May 2016

14 May 2016, 14:14

Regretting Registering with Intec

After the initial complaint on hello peter (on the 5th of may), regarding Intec's lack of interest when it comes to Cancellation of a course as opposed to there speedy service when signing you up. I received a response: "Your cancellation request will only be reviewed on Monday 13th and feedback will be given to you thereafter." I KID YOU NOT This was sent on 5th of may - Meaning MONDAY is actually the 9th of May Monday I received no feedback, then assuming it was a typo and they meant Friday the 13th I waited, Friday has now passed and still no response. It was also quite upsetting to note they used the word "reviewed" rather than "processed" which is just telling me they are prolonging the whole procedure rather than even attempting to assist with my cancellation. On a final note, as mentioned they were quite prompt in signing me up, however that great service ended once I received a student number. Responses went from within a week to within 3-4 weeks, assignment results take forever, and there's no real feedback along with the assignment just your result. Considering the large number of complaints of many many students complaining about the terrible service, Take the advice and STAY AWAY. I only wish I had read the reviews on hello peter before enrolling. For further info. view the student community on: www.intecsucks.co.za

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Replies (1)
Intec College
Intec College's reply16 May 2016, 06:18
Official
Good day Denise Thank you for your query, the late response is regrettable. An agent will contact you shortly. Regards, Intec.