REFUND

BY MISTAKE I MADE A OVER PAYMENT INTO INTECS ACCOUNT IN FEBRUARY. AFTER CONTACTING THEM I WAS ASKED TO FILL IN NUMEROUS FORMS AND MUST SEND MY ID ETC. WE WERE PROMISED A 60-90 DAYS TURN AROUND TIME. ON 14 MAY THIS WAS OFFICIALLY LOGGED. SO AFTER THEIR 60-90 THE PAYMENT SHOULD HAVE BEEN MADE MIDDLE AUGUST. NEARLY MIDDLE SEPTEMBER AND NO WORD. IF I CONTACT THE PERSON WHO IS WORKING WITH THIS Vukile E Mqingwana I JUST GET THE SAME ANSWER. HE WILL ESCALATE IT. PLEASE CAN SOMEBODY HELP . DONT KNOW WHAT TO DO ANYMORE