Poor Service

I have been a student with Intec since end of 2018 and all it has been is nothing but struggles. It has been exactly a year that I have been waiting for my Early Childhood Development NQF 4 ID 58761 Course results and certificate, but no one ever answers emails or phone calls, or when they do answer phone calls they put you through from one person to the next or they just put down the phone in your ear! It is HIGHLY UNACCEPTABLE for a college not to get back to their students with regards to assignments, results, queries and so forth. I still have not received any feedback whatsoever regarding my assignments. I mean really this is my future and I can’t get a job as a teacher without my certificates. Something needs to be done about this poor service. It is absolutely Unacceptable!