Poor service,

I have registered with Intec college last year 2023, it was so difficult to study with them 1 they don’t answer their phones 2 my exams papers where late every time, sometimes the exam paper will a day after. I tried to speak with them with no success. 3 if you have any questions regarding your course they will put you on hold until you run out of air time. 4 the service is very poor So I decided to cancel my registration with them. It took me four months to get a deregistration form from them. Finally I did cancel studying with them. But my problem is, they’re say I’m owing them a full amount of the course😳 how come? The do appear on my credit score that I’m owing them. I have tried many times to get hold of them with no success. I think I should take this matter to my lawyers 🙂