YC
Yvette C

1 reviews | Active since Jun 2016

20 Jun 2016, 13:54

Poor client service!

<p>I cancelled my daughters registration before a student number was even issued and still I was told that it would take up to 3 months before the money would be refunded. I cancelled in February 2016 and to date still no refund. Upon questioning the delay, my emails were just plainly ignored, the lady who assisted apparently does not work there anymore, so I gather no one else bothers to assist then??? Last week I finally got a name for whom to contact, but once again, one can leave messages with no call backs from them. So how long before Intec will contact me and finalise payment??</p>

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Replies (1)
Intec College
Intec College's reply21 Jun 2016, 10:56
Official

Dear Yvette,

Thank you for informing us on the below.

Kindly be informed that a consultant will be in contact with you shortly.

Regards

INTEC Customer Care Team

Best regards,