Pathetic Service

A company wants to make me an offer for a job however they can only do that when they receive verification of my qualifications. All my other qualifications including other diplomas did so in less than 48 hours. Its been a week and rbey can't get this from Intec. Then I phoned myself. First it was said that the guy who did that was moving offices .... today their systems are offline. I am frustrated and very angry with this and expect so.e kind of response asap