DM
Daniel M

1 reviews | Active since Mar 2017

16 Nov 2017, 08:13

Pathetic, *********** service

If you have seen any of my previous reviews you will see that I have been trying to de-register from Intec since February now. I am now writing to once again say that I would never, not even if it was the last college left, recommend them to further your education if you have to go through this much just to get answers from them. I have had my de-registration started, well so they say, and they have sent me an email stating how much I owe them on the 27th July and told me that I can appeal it with the attached appeal form. Well it then took me just over a week to get the appeal form from them which I then submitted on the 8th August and was told that it had been sent to the cancellations department. After that and until now they have not been able to provide me with any answers regarding what is currently happening. I have however been told to submit my appeal form which was already done nearly 3 months ago and now they just keep sending me around in circles. I get told that my query has been escalated to the cancellations department just for them to ask me to submit the appeal form, how many times do I have to do this before someone is actually competent enough to realize how to do their job and stop sending me round in circles all the time.

If you are interested in how this eventually (I hope) gets resolved, I will be writing a review weekly about their pathetic service.

0
Replies (0)