Pathetic customer service

<p>I've never experienced such pathetic customer service,been communicating with a lady called Letecia Swartz in connection with registering for a dimploma in industrial and developmental psychology and she sent me emails as to how much I need to pay for registration and how much I'll be looking at monthly!!after I've filled it everything and paid the registration I started not receiving feedback from her,I practically had to send several emails asking for an update and last week she sent an email saying she's sent everything to the registrations department and I should be getting an sms with my student number within 5-7 working days till today nothing!!!sent an email and I didn't get a reply until I called In her office only to be told there's no one like that and they kept on taking me back and forth!!!I want my refund cause I'm being told the registration is pending due to insufficient registration howa that stupid and pathetic???and no one can tell me how's that possible??</p> <p> </p>