No way out! Cancelation nightmare

I enrolled with Intec College in January 2021 and was excited to begin my journey as a student. However in March things took a turn for the worst for me financially, and I was forced to reevaluate my future. I had no choice but to make the decision to cancel my plans to study.

On 17 March 2021 I submitted my Deregistration From via email to *** as instructed on the form. A few days passed and with no response I resubmitted my request. I sent an additional 5 emails over as many weeks (not to mention all the wasted airtime trying to contact them via phone) and still no response or acknowledgment of my request. I then decided to CC additional departments in hopes for some assistance. After almost 2 months I finally received a response from both thier customer care and student support, both stating my query has been forwarded to the relevant department. It is now 20 June 2021, 3 months have passed and still no assistance.

According to their enrollment form "A student/customer may cancel his/her enrollment for the current academic year of study as a whole by completing the cancelation form together with the necessary documents". Clearly this is false and only there to mislead prospective students into signing up, when in fact there is no way out!