No feedback on assignments
<p>I signed up with intec in September 2015, and as promised I received my books in october, but not all of them. Received the last book on the 17th of January. I was offered an extension on my completion time of my course wich is Architectural Draughting Diploma. Nothing happened. I started sending in Assignments in Januarie and Februarie and did get my results in approx 2 weeks. But asof April nomatter how many times I send in my assignments, I GET NO FEEDBACK. I phoned Intec Student Support more than once and they said I must not submit my assignments via email and send it via post since it is not accepted. I informed the gentleman that the subject in questioned sais I can submit via email and that I did send the previous assignments of the same subjects via email all approved. I questioned it since the specific subject in question assignment states clearly I am allowed to send it via email. I got a pause over the phone with the answer that they recieve alot of emails and it can take long for them to read or see mine....What nonsense. I was about to give up on Intec completely since I did not know what to do. I started sending emails to the Student Support webpage section and I did NOT get a response after 3 different emails 1 week apart. I finally received an SMS on my phone that at least one of my assignments were marked and I passed. This gave me hope so I went on to my online intec account but the same assignment I passed showed as REJECTED. I missed the whole first semester to even write a single subject.....</p> <p> </p> <p>My question is this...</p> <p> </p> <p>Why on earth did I pay for a course to a learning institute to help me and give me a qualification if they cannot even mark or receive my assignments properly? This is completely and utterly pathetic. I came to intec because family members have studied and passed intec years ago and I saw it as an adequate institute. To say I am dissapointed is an understatement.</p> <p>I am at wits end regarding this. </p>
Dear Riaan,
Thank you for bringing this matter to our attention.
A consultant will be in contact with you shortly.
Regards
INTEC Customer Care Team
Dear Riaan,
Thank you for bringing this matter to our attention.
A consultant will be in contact with you shortly.
Regards
INTEC Customer Care Team
