no delivery of study material

I registered with Intec College on the 5th of Dec 2014. I was promised that i would have my study material within 21 days from the 5th of Dec.<br> to date i havent received or heard from anyone at Intect and yet they continue to deduct a monthly payment.<br> I have called numerous times trying to follow up on the delivery and each time I am told they are waiting for a tracking number. the service is shocking to say the least as no one bothers to contact me and I am still waiting.<br> <br> This is a clear case of breach in contract on your part Intec.<br> If nothing is done, i will escalate this to the ombudsman and request a 100% refund.