No assistance

I enrolled my daughter for the Human Resource N5 Diploma.I am paying 1600r per month.But so far no consultant has supported her with the learner queries.we do not know where to send the completed modules.i have tried phoning Intec.i have emailed as well.i am very disappointed in Intec college.my daughter,s studies is getting nowhere.the standard of this college has dropped tremendously.Intec offers no study support