JT
Jacques T

1 reviews | Active since Jul 2011

11 Aug 2022, 19:41

NEVER USE THESE DISRESPECTFUL OAFS!

To start with, I started with Intec before lockdown. I completed numerous Assignments and wrote my scheduled Exams. My course expired due to lockdown and the after effects thereof. I then extended my Course and paid for the Assignments not completed and submitted them within the prescribed timeframe. The course extension ended on the 16th of June. I ensured to submit all my assignments on time to fast track my completion.

I have now, 2 months after submitting my last Assignments and after CONTINUOUS follow-up with every Intec email I have ever used, come to a dead-end.

The lines are always busy, you get redirected numerous times and when the number was eventually answered (08 August 2022), I was assisted (or not so much) by a very rude, obnoxious Assistant stating to me that since my Course with Intec had expired, she has no 'Contractual' obligation to assist me. I was simply requesting Exam Results & Exam Info or at least feedback on these. She also stated that I will not receive any correspondence from Intec as due to the expiration which I find UTTERLY ridiculous. How does one finish a Course if this is the state of the Institution - complete disregard for it's Students whom paid to further their knowledge and skill set?

I was also bluntly informed (as if I am an idiot) to make a mental note to phone at the end of September to confirm Exam dates.

NEVER USE THESE DISRESPECTFUL OAFS!

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Replies (1)
JT
Jacques T's update18 Sept 2022, 11:02
Reviewer Update
No feedback from them yet - Still in the dark!