Lack of organization at Intec

I registered with Intec on the 5th of January 2021. I only got my student number on the 27th of January 2021. They opened my portal and said well Good Luck! After receiving my full payment for my course that was the last they made contact.

With the help of some other students I was informed that I was suppose tor receive a package in the mail that would contain my student card and my course information that will indicate what assignments I must hand in to be able to write my June exams. So I gave Intec several CALLES and finally on the 08/03/2021 they came back and said sorry we still working on that information - They let me start my course and they have not even finished the year plan for it??

I then wanted to go get my books... all book stores came back to me saying that they dont have the editions that Intec used in my course as the books are very outdated. I gave Intec another call... I was then told O yes we do know that the books on your information sheet is wrong and we are working on correcting it.

All you keep hearing is " WE ARE WORKING ON IT"! and the love saying "Please start with another subject" How can you start another subject if they cant give you any information on your subjects???

They are of no help what so ever!

By the time they have all their ducks in a row the year is over and then we have to pay another R3500 for a extension because they did not do their jobs!

After paying for my 2 years in full I expected that my course would have been ready and that all the information would be right on hand !