Intec will not deregister me and continue to take my money

Good Morning,

I'm a student at intec college which is a distance learning institute. I had Registered to study Gardening and Horticulture paying R1600 p.m and later realised that I was so much under pressure and that this platform was not for me especially pursuing for the first time that was when I took an introspective decision that I needed to be in a leaning environment to be able to succeed in it.

In April the 9th I spoke to my agent and asked to be unregistered from their services and discontinue debit orders, which I find quite hard to be helped , it has been three months of being sent from pillar to post and on the other hand money has been leaving my account and no feedback to me unless if I make contact.

I called again yesterday and was told I could not speak to relevant people who can help and that I will have to wait another week, I mean I do not understand why I need to pay for something I don't have use for, it is a lot of money that I cannot have then deduct without my consent after having sent a lady named Sarena Jacobs ***) whom I registered the course with

My thing is that why is it so easy to be registered with immediate effect and when one wants to discontinue its a mission impossible.

All I want is my April and May payment back meaning if this is not sorted I will be deducted for June again. I'm sure they will request my ID(***) when u make contact with them since I've even forgotten my student number.

I just want my money back and to be deRegistered from their services.

I really feel so ****med.

Regards Lerato Rankwe