Intec Poor Service

I have fully settled my intec college account on the 11th March and asked then to inform Experian / Compuscan that my account was settled but they cannot even do that.I have had to logged a dispute and until to date Experian have not got any feedback from Intec. Intec does not give updates on monthly payments with credit bureau.My credit status show outstanding of R15000+- but the balance was only left at about R5600 that i settled with monthly installment of R1100+-. Useless college charge thousands of rands for 2 books and no support and useless website.