Intec is useless

Paid in full via Eft at the end of October 2015.<br> Was sent confirmation and given 21 days for delivery of study material.<br> <br> 2.5 months later, 17 emails and pages of phone calls. Still no idea where the parcel is. Today I was told the turnaround time for my query is another 48 hours.<br> <br> What a shame and a joke.<br> <br> Intec is useless.