INTEC ETDP SETA FISA

I have paid cash for my EDTP SETA AND FISA only received my progress report almost 3years not been rewarded with my certificate what a mission no one can exactly give one a positive answer or help. Please do t study threw INTEC THEY ARE INCOMPENTENT IN ALL AREAS. If you send them a Email you're been ignored??? Charmain Roos student number ***