Intec College’s extremely poor service. Be warned before enrolling.

Firstly, I would like to advise for people to not enrol with this institution. Their service is extremely poor. I deregistered with this college March 2021. I’ve been calling their service desk for over 20 times to follow up on the status of my cancellation process. When I call they either do not pick up, when their consultants decide to pick up, they keep repeating the same story that it takes 3 to 4 weeks & some 4 to 5 weeks for the deregistration process to be completed. Then consultants also mention that they are having challenges with their systems & that there is a backlog. However, they have been scheduled to to have a seating for a review then finalize on the cancellation. I eventually decided to speak to their manager in return the manager didn’t speak to me & informed me I would hear from him by the end of the week. I have been sending several emails requesting for assistance as the money is still being deducted from my account even though the 5 weeks (final reregistration process timeline) has lapsed. I further stated in the email that they should stop deducting money from my account and be fair. As students should not be dragged in the college’s internal challenges. The sales lady that was giving me such a great service when about to be enrolled is now not picking my calls & no feedback is being issued. One can definitely see that this college is all about obtaining money and running a business rather than providing the service that is due to their clients.