Intec at it again

<p>Well, first they registered me for wrong amount of exams, 3 instead of the two.</p> <p>After a million emails they finally called and said not to worry, I should only do the two as per my registration and payment that was made. I made a point of asking them about the 3rd subject being removed because I did not register or pay for it.</p> <p>I paid for two (that I registered for and already wrote).</p> <p>Now I receive an invoice for 3 subjects.</p> <p>First : I already paid for the two.</p> <p>Second: I did not register for the 3rd.</p> <p>I also paid for 3 previous exam papers (one for the one subject and two for the other), I made the payment for all 3, but only received two.</p> <p> </p> <p>I again was on the phone and again sent emails. Now I am STILL waiting for them to fix this error on my account and I am not getting any feedback.</p> <p>I also asked them for a statement showing all payments I have made to date for this course and what is outstanding. I also want and actual invoice showing all information including VAT numbers if they have them.</p> <p> </p> <p> I cannot believe that a national institution can have so much lack in professionalism and not know what is going on.</p> <p>I was planned on taking on another course, but I don't see that happening, if they can't even handle a small thing like this.</p>