INCORRECT INFORMATION GIVEN BY STUDENT ADVISOR

AT THE BEGINNING OF LAST YEAR I ENQUIRED ABOUT THE ECD LEVEL 4 COURSE. THE STUDENT ADVISOR FAILED TO INFORM ME THAT ALL OF MY ASSIGNMENTS WILL HAVE TO BE SIGNED OFF BY A SETA REGISTERED ECD TEACHER / CENTRE. WHEN I ENQUIRED ABOUT THE ECD CENTRE I WAS ADVISED THAT I COULD USE THE ECD CENTRE THAT I OWN, I HENCE REGISTERED FOR THE COURSE AS I WAS TOLD THAT I COULD USE MY OEN CENTRE. NOW ALL OF MY PORTFOLIOS / ASSIGNMENTS WILL NOT BE MARKED AS MY ECD CENTRE IS NOT ACCEPTABLE. I HAVE PAID QUITE ALOT FOR MY COURSE ALREADY AND IT IS NOT FAIR THAT ONE YEAR AFTER I REGISTER THAT I AM GIVEN OTHER INFORMATION. I WAS INFORMED BY A STUDENT ADVISOR LAST MONTH THAT IF I DO NOT GET A SETA REGISTERED CENTRE/TEACHER TO CHECK AND SIGN OFF MY WORK THEN IT WILL NOT BE MARKED. I AM ABSOLUTELY DISAPPOINTED WITH THE SERVICE THAT I RECEIVE FROM INTEC AND I NOW WANT TO CANCEL MY COURSE AND GET A FULL REFUND OF WHAT I HAVE PAID TO DATE AS I HAVE SENT EMAILS TO WHICH I DO NOT RECEIVE A PROPER FEEDBACK.