I app**** for a course last year up until today I only had the opportunity to do 1 assessment

I app**** for a course last year up until today I only had the opportunity to do 1 assessment. December the system was offline. Until now there hasn’t been any update the exam en assessment dates on the website are of 2024. If I do not pay my fee every month they are quick to send emails stating they will take legal action. There is no way to get a hold of them and get feedback.