Have been waiting for my award

<p>My name is Caleisle Ngwenya, student number: ***. I finished my studies with Intec College which is under the ambrella of ICG College Group, in mechanical engineering by January 2016. i was told i would receive my award after 8 weeks of completion and final payment. i made the payment by January 2016 and got a statement of confirmation. until today the 1st of June 2016, i have still not received my award. Every time i contact the academic school department, i am given the same letter which was sent to me in January 2016; with the same status on the process of my award. I am very disapointed. I need to use the results for advancing my career. I also wanted to continue studying with internet but i feel i have been told lies again and again. please assist.</p>