DO NOT STUDY THROUGH INTEC.

So I will try keep this as short and as to the point as possible.

I studied through INTEC during 2016 to 2018, with NO CORRESPONDANCE. Or assistance of any kind when questions were asked or confirmations requested. Cancelled the course, but also didnt due to no contact.

Last year, I decided to give them another chance in order to finish my Diploma which I had not previously finished. Worst decision ever. I started with studies last year in June / July 2024. My issues are as follows: (Phone calls and emails go completely unresolved / unanswered). 1. Incorrect name on my student portal. I started to enquire regarding this and ofcourse, there was no response. 2. No access to my student portal started in November 2024. Emails sent, phone calls made. NO RESPONSE. Multiple times checking, multiple emails sent, multiple phone calls with multiple people giving me multiple different email addresses, and STILL no resolution. I kept paying with no assistance and no way to access the service that I am paying for. Cancelling your debit order seems to be the only way that someone actually contacts you. If they dont get their money its an issue. But if you cant study, everything is fine. NOT ACCEPTABLE. But still... After being contacted regarding my account and being transferred to 3 or 4 different people, and email address was given to me and I was assured that someone will contact me to assist in the cancellation, but still nothing.

It is now 14 April 2025. I logged onto my student portal for interests sake, and now I suddenly have access. How is the correspondence / communication done with this place??.