Disappointed with Service at Intec College

Good day. All my efforts in trying to get my marks for assignments submitted since March 2020 have been to no avail. I enrolled with Intec in July 2019. Funds were paid for in full by my sponsor. Being excited to further my studies, I began submitting my assignments and sadly am not getting any joy from anyone. I have a list of the consultants that I have spoken to almost on a weekly basis. Numerous emails also sent, no positive feedback. Been told that due to Covid 19, tutors are working from home!!!. Assignments were eventually captured for marking on 31 July 2020 with a turnaround time of 30 days. Many 30 days have since passed and still nothing. I even sent an email to the Complaints Department on 4th December, no acknowledgment that this was received. I called again yesterday to speak to a Senior Manager and was told they all on leave!!! Still awaiting an email from Jamie Pretorius which I requested to send to my sponsors advising that 10 assignments have been submitted however the tutors have an apparent backlog. My liaison person Teddy Manganyi is also working from home but has no access to emails... strange. He has also not responded to any emails. This is now so frustrating that I intend requesting for a refund and studying through a different institution. Pathetic service