Contacted Intec numerous times but no Feedback

I have contacted Intec numerous times about study material that is still outstanding and needs to be send to me. Also I received a Student Card in September that stated the EXPIRY DATE is on the 31 September 2015. I do not know how this is even possible for it is a year course I'm doing.<br> <br> I have contacted Intec (I still have all the emails as proof) since I received my first batch of study material, every time I receive a email from student support that they will contact me within 72 Hours. This is seriously annoying to not have a direct contact person whom you can contact about any problem. Anyway, every time someone gets back to me within this 72hour period, they can't give me a answer, they only say that they will take it up with management or they will find out what's going on. This has been a very long time that I waited for my study material and also the so called new student card.<br> <br> I'm really disappointed in your feedback / response.