CK
Carla K

1 reviews | Active since Mar 2009

09 Feb 2015, 08:40

COMPLAINTS RESOLUTION OFFICER RESOLVED NOTHING

OCTOBER 2014 I PAID FOR A COURSE AND WAS INFORMED LATER THE COLLEGE DOES NOT OFFER THE COURSE ANYMORE. AFTER SEVERAL EMAILS AND SENDING PROOF OF PAYMENT AND BANK STATEMENTS AND COMPLETING FORMS, (THIS WAS DONE ON 24 OCTOBER AND A CONFIRMATION EMAIL WAS SENT TO ME THAT DOCUMENTS WERE RECEIVED.<br> <br> FAIR ENOUGH, THOUGH I PROTESTED I HAD NO OTHER CHOICE BUT TO WAIT. DECEMBER FINALLY CAME AND STILL NO MONEY RETURNED TO ME AS TOLD.<br> <br> NO RESPONSE = HELLO PETER - THIS IS WHERE NADIEMAH COMES INTO PLAY<br> <br> ON 2 DECEMBER 2014 I WAS INFORMED THAT THE MATTER WILL BE ESCALATED AND FLAGGED AS URGENT. THOUGH I ATTEMPTED TO GET HOLD OF NADIEMAH.<br> <br> I WANT THIS RESOLVED ASAP AND THE MONIES IN MY ACCOUNT LIKE IT SHOULD HAVE BEEN MONTHS AGO!!!<br> <br> <br> INTEC ACCOUNTS DEPARTMENT! GET YOUR ACT TOGETHER NOW!<br> <br> NOTE! I WILL NOT MAKE USE OF INTEC AGAIN...

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