BAD SERVICE AFTER SETTLEMENT OF ACCOUNT

After more than 5 emails and probably hours of holding on to get to a Student Adviser still NO ANSWER!! INTEC does not mind calling for money and asking you to settle your account, after being smsed every second day for discount on settlements and countless calls to make sure you pay upfront there is no feedback or favor being returned. I have been calling the student services to find out when i get my past papers for exams written on 05.11.2015 and 11.11.2015 but there is absolutely no answer. No reply to emails and when you want to leave a message after holding on for half an hour the voicemail box is full!!! I don't know how they would want you to achieve the academic success they are bragging about if they cant even assist with something so small. So after you received all your money upfront you don't give a damn to that student afterwards !!!