Bad service

Think twice before going the Intec route. They are quick to 'sell' and take your money, but then you are stuck struggling for weeks - not days - weeks to get your study material uploaded and then available for you to download. It took 4 calls to Intec Head Office in Cape Town for someone to figure out that the student was not 'registered' or 'activated' on their system. After a week this issue was sorted out and we were told that they need to request another department to upload the study material. After a week - still no study material. Again we had to phone numerous times and after another week the study material 'shows' as being available for download, but you cannot download it. Once you click on the download button the process comes to a halt. Nothing happens. It has taken numerous calls to the Head Office again to try and resolve this issue but to no avail. We were told to wait for it. Why does it show it is available for download if it is not downloading? How many more weeks must be waste? Clearly, their internal communication and processes are severely flawed or worst case they just don't care to actually help their students. They already received their money so why should they care to do anything further. They act like they are doing you a favor but it seems like they forget that their service was paid for. Pathetic!