BAD service INSUREMED

OLD MUTUAL..... insuremed is dragging your name down the drain they actually ******** people out of money when i inquired for gap cover i was told any shortfall my medical aid is will be covered by them ,now after numerous phone calls and emails i tried claiming i am told it was rejected because the medical aid had to cover it .....what bull**** is that .I ADVISE EVERYONE TO CANCEL THEIR GAP COVER WITH THEM CON ARTISTS