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samuel B

1 reviews | Active since Sept 2019

10 Sept 2019, 12:43

Warranty Claim from Insure Africa

I took my car in for repaired as I had noticed that some smoke was coming from the exhaust when I take off/ when its idling. The car has been at the dealer for week on due to the back and forth and its now the third day since their assessor went to inspect the vehicle and still now feedback. Honestly and transparency is non-existence at here.

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Replies (5)
InsureAfrica Underwriting Managers (Pty) Ltd
InsureAfrica Underwriting Managers (Pty) Ltd's reply10 Sept 2019, 12:50
Official
Good day Sir, 

Thank you for your feedback and we apologize for any inconvenience caused.  Can you kindly email me your Policy Number to *** so that I can investigate.

Kind regards, InsureAfrica

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samuel B's update10 Sept 2019, 13:12
Reviewer Update
Hi, Policy No is MPP510410
InsureAfrica Underwriting Managers (Pty) Ltd
InsureAfrica Underwriting Managers (Pty) Ltd's reply10 Sept 2019, 13:27
Official
Thank you, we will be in contact with you shortly.

Regards, InsureAfrica
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samuel B's update11 Sept 2019, 11:18
Reviewer Update
Thanks, got feedback yesterday afternoon. The claim was approved.

InsureAfrica Underwriting Managers (Pty) Ltd
InsureAfrica Underwriting Managers (Pty) Ltd's reply11 Sept 2019, 11:23
Official
Thank you for the feedback Samuel.  We are happy that this has been sorted out.

kind regards, InsureAfrica